Dust Bowl Brewing Co. Downtown Taproom

Reviews about Dust Bowl Brewing Co. Downtown Taproom

• 5 / 5

  By Jennifer Jensen
  Probably eat here at least once a week. I'm kind of a craft beer freak. There is always a cool vibe here and a good place to watch some sports. Beer selection is usually pretty good and changes regularly. Food is good and always improving. My favorites are the home made chips and the okie nachos.
  May 21, 2017
• 5 / 5

  By Albert Dutra
  Appetizers were amazing, beer was great. Service was good. Always a good spot to check out.
  April 29, 2017
• 3 / 5

  By Kristy Goldstone
  I am very torn on this review. Our waitress, Ariel, was great. We had a long weekend of visiting family and we're not running on all cylinders. She did an excellent job of matching our pace and did a great job of being attentive without rushing us. Our food was great. Our daughter had chicken tenders which Ariel made sure got to her quickly as she was more hungry than we were. We had the Cobb salad and the steak sandwich with baked potato soup. The food was great, tasted amazing and got to us quickly once we placed our order. We ordered a flight to allow us to taste some different options before ordering. We went with the Therapist IPA and requested the Mandalorian Coconut Porter floated on the Ace Pineapple Cider. Both were very good. Our big complaints were that when we got up to take a look at the merchandise the hostess proceeded to begin clearing our table without checking in with our waitress. Had she taken a moment to verify if we were finished she would have known that we had yet to even receive our meals. Unfortunately as we were sampling our flight we had been making notes for the growlers we wanted to purchase and the menu we were making notes on had been thrown away. When my husband asked the hostess for the paper back she told us that the menus were all the same and that she would just get us another. She seemed almost put out by our disappointment over our notes being thrown out. Our waitress, Ariel, kindly replaced our waters in the fashion that we had ordered them and we continued on with our meal. Ariel continued to service our table with the appropriate balance of attentiveness and space. The kicker was when my husband went to the restroom and overheard a waitress (not ours) telling another waitress about how badly she wanted us to clear out from our table. My biggest problems with this are that they could have waited until we were gone to talk negatively about patrons still in the venue and that a good third of the table tops were still empty and there were no customers waiting for a table. Not only could WE have heard this lapse in proficient customer service (which we awkwardly did) but any other guest who heard it could potentially be left wondering what was being said about them. Had we not been made to feel unwelcome and/or rushed twice in the same visit we would have had an excellent visit but as a couple who has both worked in and managed customer service we were exceptionally put off by this interaction and chose not to make additional purchases of growlers or merchandise as we had planned on.
  January 21, 2017